Do you agree with the quote, “If you make listening and observations your occupation, you will gain much more than you can by talk?”
I think we all would agree with Robert Baden Powell in theory. But in practice, I fall miserably short. I confess I love to talk too much.
How about you
Are you thinking about what you want to say when the other person is talking?
Do you find yourself wanting to finish the other person’s sentence?
When the other person is talking are you empathizing with them (feeling what they are feeling)?
I am right there with you. Even though I taught volunteers at a nonprofit how to listen for 15 years and now I have written The Intentional Recruiter: Five Listening Skills for Highly Effective Recruiting I have to confess I still need to discipline my self in those skills.
Is it worth it?
An article in INC.com says it is. They list five benefits of listening in the workplace. I agree that listening will benefit you in your workplace, your business, your relationships.
Among the benefits that they claim can be yours are:
Mutual Trust – you want to establish trust with those you are in contact with, don’t you? Whether it is an employer, a spouse, a prospect, you need for them to trust you. And you need to be able to trust them.
Confidence – as an effective listener you will grow in your self-esteem and self-image. That is sort of counter-intuitive. We tend to think that we have to impress people with what we say. Which reminds me of an old joke. Better to remain silent and be thought a fool than to open your mouth and remove all doubt.
Productivity – because we understand problems as we listen effectively we are better problem solvers!
Cooler heads prevail – when there is human interaction there are human misunderstandings unless you are listening well. Then there will be less misunderstanding, to begin with. Which will lead to:
Fewer mistakes – people who are working together in mutual trust and understanding will make fewer mistakes.
You can read the INC.com article at this link: https://www.inc.com/marcel-schwantes/not-a-good-listener-these-5-immediate-workplace-benefits-may-change-your-mind.html
You can download a free copy of my book Five Listening Skills at this link: http://bit.ly/2A7F14Y
I welcome your comments below.
God bless you,